- Computer Support Specialists: How They Can Help Your Company
- What are computer support specialists? | JK How
- Computer Support Specialist—Job Description |
- Computer Support Specialist Jobs, Employment | Indeed.com
About the Author Grantham University
Computer Support Specialists: How They Can Help Your Company
A few that I followed had good information, though. I also used the author's pages a couple of times. Instead of including a code for the helpdesk activity in appendix B / chapter 6, the author found software that can be accessed on a free trial basis. I think this book could be useful as a self-study tool as well. Reviewed in the United States on January 25, 2019 Verified Purchase Book condition was poor, binding was off and glue was not holding pages. Rented so never used the software, but got charged to purchase. Information is common sense and as a reviewer states, there was no use for the book. It was not worth the price. As another reviewer states, would not deal with anything related to Cengage, and as another reviewer states, information is outdated and would prefer to give it no star. Reviewed in the United States on September 26, 2019 Verified Purchase Had to purchase for a college course. The book is not bad but it is 4+ years old. Long in the tooth in the IT field. Has solid concepts and tips which I'm sure are still relevant.
What are computer support specialists? | JK How
Reviews with images Top reviews from the United States There was a problem filtering reviews right now. Please try again later. Reviewed in the United States on April 18, 2018 Verified Purchase This isn't what you think it is. You won't learn anything about actually working as a user support agent at a help desk. If you think it's important to know about the 7 steps to prepare to load new software on a computer then jump right in, but there's nothing in here you couldn't intuit on your own or find very quickly with Google. Reviewed in the United States on August 1, 2015 Verified Purchase I bought this book for a community college class. The author packs a lot of information in! The layout is easy to follow. The page edges are colored at the end of each chapter, which helps navigate the text. There are practice questions with answers, which have helped me study for the tests. The activities at the end of the chapters are relevant to a student in computer user support. There are a lot of internet links to additional information and resources, far more than I had time to inspect.
Computer Support Specialist—Job Description |
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Computer Support Specialist Jobs, Employment | Indeed.com
They enroll themselves to various industries, including information technology (IT), education, finance, healthcare and telecommunication. Numerous help-desk technicians work on a contract basis as outsourced service providers and provide help and support for quite of a lot of businesses and consumers. Faster computer networks are enabling a huge number of support specialists, especially help desk technicians, to do their work from home, rather than going to the office. Nevertheless, few of the specialized computer professionals do visit their clients place to resolve problems of critical nature. Generally, the schedules of most of the computer specialists are full time. However, several technicians do not work for full day. As we all know that computer support is very essential for businesses, services of support specialists could be of critical need at any point of time. Thus they should remain available accessible 24 hours a day. Due to a wide range of IT skills demanded in various jobs, there is quite a lot of ways to enter into this profession.